Scott S.
First off, their customer service is awesome. I did have a problem with one of our shades and they resolved it without too much hassle. The shades themselves function as you would hope and as well as advertised. We have the outdoor shades working with Alexa and Siri flawlessly. This would be a 5 star review if the material was more opaque. They do not block out direct sunlight well enough so I'll be on the lookout for a darker material.
Robert S.
What a great experience. The packaging was perfect. All components included were packed well. The installation was relatively easy and I completed two of the shades in less than three hours, despite installing 10 feet above ground, with lots of trips up and down the ladders. Controls worked perfectly. Overall I couldn’t be more impressed.
Robert B.
Great outdoor shade! Very quiet and smooth- convenient connectivity. Excellent customer service. Highly recommend-
William R.
The screens look great and work fine. I mounted them each to a pressure treated 2x4 and lifted them between my pergola beams and then attached on top to 1/8 inch aluminum plates that I rotated in place and screwed down.
Kevin C.
It was packaged well and it showed up quickly. It was simple to install but I did watch a YouTube video before to make I understood all the steps. I’ve only had it installed for a week but so far so good. Connecting it to HomeKit and the remote was really simple. It looks great.
Steve S.
These are great, we like them so much we ordered some more, but one unexpected thing is the huge tangle of wires that dangles from each motor - the photos on the website certainly don't show any of that! I even contacted support to make sure I didn't miss anything and they pretty much said that's just how it is. The wires are antennas, a charging port, and a switch. Can't really see it from inside, though, so that's what counts.
John M.
I rarely write a review, but, in this case I was so pleased with the product (including instructions, no missing parts, call center assistance) that I just wanted to give a shout out to Smartwings.
Thanks, John
Andres D.
Works great, need to improve on how to measure exactly, as ours could have have been an inch longer with the cable guides. Great product so far!!
Peter L.
Perfect in size and colour, easy to install, looks nice and works great! Exactly what we were hoping for. Quick delivery, free shipping.
Jeffrey K.
The blinds are great. Everything I expected. The only thing I disliked was when you look thru them. I got 95% blockage , is I get dizzy with the patten created when the wind blows. Would definitely buy them again
Kyle Q.
They fit perfectly and were easy to setup with the remote and Zwave hub
Eric W.
Installed blinds on outside of a huge 12' long by 9' high sliding glass door (2 blinds). Had a big wind storm and they held up to that test. Due to the height, I got help from a professional installer, and it seemed fairly simple for a DIY job on normal height shades. Took about 3 weeks to get shades after ordering, and I am amazed they are the perfect size and work so well (motorized with optional solar panel power). Well designed and well constructed to block the direct summer sun's heat and UV from entering house.
Reagan R.
Bought 3 outdoor shades for our Loggia porch because we lost some great shade trees to Oak Wilt. Z-wave integrated seamlessly and working with Home Assistant and Google Home. Very happy with the purchase.
David B.
Excellent product with even better customer service! I'm recommending this company and it's products to everyone I know. You can't get a better price anywhere - I've looked!
Dave K.
Installed (5) SmartWings outdoor blinds on a new screened in porch. Easy to install and operate with the remote. Used ZWave motors so we can control the blinds remotely. Only issue is when ordering is that the motor position was confusing in terms of the right or left side. Our blinds were built with the motor on the wrong side. The slides indicate that they have an internal battery but they will not operate without the 12 vdc power supply connected.
Paul D.
Very easy to install and very light. I got the solar charger option so that I do not need to install a power socket nearby. Presuming that it runs well, I may get more next summer.
duane m.
I would like to thank the support team @ SmartWings for their ongoing support and assistance. My blind wasn't a easy case.
When I first received my 72"W x 86"L blind the packaging was very protective. I ordered a wire-direct or plug-in style blind. Unfortunately, there were issues with the motor wiring on the blind or a misunderstanding on 12V vs. 120V. I had several back-n-forth emails with customer service over the issues and they sent several solutions to fix the issue but none of the solutions worked to resolve the issue.
After several attempts to fix my blind, SmartWings completely replaced the blind at "no cost".
When I received the replacement with direct plug in wiring and installed the blind it worked perfectly.
I then found it challenging to link SmartWings blind to Alexa, which was one of the primary reasons for choosing SmartWings. After some instructions and videos from customer support (Zed) I was able to finally link my new SmartWings blind to Alexa and setup routine to open and close my new blind daily.
I would differently recommend SmartWings blinds and plan on purchasing again.
Matthew D.
Perfectly sized, easy installation. HomeKit setup worked first try, which is incredibly rare.
Terrilyn M.
We just had this installed to cover a large window that gets intense evening sun. So far, it looks great and works well. Very happy with it and great price.
Jerald E.
Ordered 3 exterior shades for second story 4 foot windows, 12 feet of solar absorbing heat radiating UV destroying portals. They came programmed channels 1,2,3 and up/down limits. That is service. Installation was easy. Now when the sun is trying to incinerate us, we drop the shades and all is well. Thank you SmartWings.
Brian H.
We ordered several exterior roller blinds and delivery was very reasonable considering they were custom sizes and shipping from China (1.5-2.5 weeks, depending on order). Online chat was helpful when I had questions creating my order. Support was responsive and helpful when I didn't read the instruction and tried to connect the blinds to my network out of the order I supposed to use (pro tip, read and follow the included instructions). Blinds were easy to install, despite my home's many challenges (installing into a hardwood and using a scaffold for some of the blinds). I have the blinds automated using HomeKit/Thread and have experienced zero drops or issues over the last month.
As the brand expands, it would be good to see other fabric choices and a variety of "openness".
Emanuel W.
The installation went fairly smooth. The one issue I had was that the hole for the cables was not threaded correctly. It seems that the hole was an M3 and needed to rethreaded with a tap to m4. This was an inconvienence. Otherwise they are great and work well.
Keith B.
Fit and works perfect. Highly recommend.
Brandon B.
We are SO happy with our new blinds! Look great, high quality, easy to install, prices are very competitive, and with personalized customer service. We bought exterior shades to cover windows several that get 8+ hours of sun exposure. We've had several 86 degree days since installing the blinds and, the decrease in heat transfer through the windows is significant.
Ron B.
We almost ordered this product from Amazon but decided to go to their website instead and by doing so saved about 70.00. Install was a breeze (even into block), setup was easy to Alexa and we opted for the solar powered supply. The only issue we had was the remote was not in the package but a simple email and it was taken care of. So far so good, we love it and it works as advertised.
Mark H.
I am very impressed with the quality and performance, super simple to install as well. We received our blind sooner than expected which was a pleasant surprise, I would highly recommend them to anyone looking for a hassle free experience!
Thomas K.
Super easy installation, adding to Homekit was fast. Thread radio works as expected and shows up in the Eve App for example. Outdoor fabric looks and feels very sturdy.
Rachel O.
Our shades look and work great! Everything is exactly as ordered and looks great. The motor is pretty quiet
Dean B.
We are really impressed with this item! We have a 6” frame around our window and the motorized housing unit was assembled to the exact width of our window and frame. The shade itself is about a half-inch to an inch inside the housing unit so it covers our window perfectly and no sunlight peaks in around the sides. My wife and I installed the three mounting brackets in under an hour making sure they were level. After that, the housing unit quickly and easily attached to the brackets and all that was left was securing the guide wires. I installed them easily myself. After putting the batteries in the remote, I followed the instructions on how to adjust the level stop without difficulty. I did purchase the solar panel and attached it to my roof with wood and double sided tape. It is a pretty narrow solar strip so not visible from ground level. Start to finish, installation was under two hours and I am a slow worker! Just a note, once ordered, the item is made to order from the factory (I assume) in China and was shipped to our home via FedEx which arrived in about two weeks. I wasn’t aware of this when I ordered it and it took a little time before I received notice our order was being processed. I did send an email to customer service asking about the order and received a quick response. All and all, we are very pleased with this product!
mike r.
I enjoy the blinds
Timothy A.
Love the look and the south facing family room stays comfortable on sunny days
Mirko N.
Products are really good. There are, however, some quality issues. But they get sorted out quickly and replacements are sent fast and without any hassle. Overall I am satisfied with the products.
Mirko N.
Everything is fine with the shades.
Joanne M.
Easy to install. As described when ordered
Matthew B.
A very nice product, the service after sale was top notch, I had a few things I didn't understand and they cleared it right up, overall I'd recommend this product to all my friends