My zebra blinds arrived when promised and took only about an hour to install. I didn't completely understand the process to connect to Alexa, but the tech support person patiently walked me through the steps. So refreshing to reach a native English speaker when trying to follow multiple step directions. She was not only easy to understand but was very technically knowledgeable. My new blinds are beautiful and I can raise or lower them by voice command, and have an Alexa routine that raises them daily at 7AM, and lowers them daily at 8 PM. So glad to be rid of the ugly inconvenient vertical blinds that never really worked right. Me - I'm a happy customer.
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