Our family love the SmartWings shades (total of 4 shades) from our 1st order. We still haven't tried connecting to our Alexa. However, our 2nd order of shade (Order #23871), the shade's motor is making a loud noise. Also, included in this Order #23871 is a 5-channel remote, the no 4 channel does not work. We are still waiting for the status of our complain.
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